Terms and Conditions for Sagely.chat SAAS Services

1. Acceptance of Terms

By using the services provided by Sagely.chat ("Sagely.chat," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Limitation of Liability

Sagely.chat utilizes third-party AI chat services to provide its chatbot functionality. We do not accept any liability for the actions or responses generated by the chatbot. While we strive to use the best available AI chat services at the time, we cannot guarantee their performance, accuracy, or availability.

3. Refunds

Once a user has accepted and paid for a month of service, no refunds will be issued for any portion of the service already accepted or used. This policy applies to all subscription plans and payment methods.

4. Cancellation

Either party (the user or Sagely.chat) may cancel the service at any time. The cancellation will take effect at the end of the current billing month. Users can initiate cancellations through their account settings or by contacting our customer support.

5. Updates to Terms and Conditions

Sagely.chat reserves the right to update these Terms and Conditions at any time. We will provide users with a minimum of one month's notice before the changes take effect. Notice may be given through email or by posting a prominent notice on our website. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised terms.

6. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at support@sagely.chat.

7. User Responsibilities

Users are responsible for using Sagely.chat's services in a lawful and responsible manner. This includes refraining from engaging in any activities that could harm the service, other users, or violate any applicable laws or regulations.

8. Intellectual Property

All intellectual property rights related to Sagely.chat's service, including but not limited to software, trademarks, logos, and content, are the exclusive property of Sagely.chat. Users are granted a limited, non-transferable, non-exclusive license to use the service for its intended purpose. Any unauthorized use or reproduction of our intellectual property is strictly prohibited.

9. Privacy and Data Security

Sagely.chat is committed to protecting user data and privacy. Our Privacy Policy outlines how we collect, use, and protect user information. By using our service, you agree to the terms of our Privacy Policy, which can be found here.

10. Service Level Agreement (SLA)

Sagely.chat strives to maintain high levels of service availability and performance. Any Service Level Agreement (SLA) concluded will ses out commitments regarding uptime, maintenance, and response times. In the event of service disruptions or downtime, we will make reasonable efforts to restore service promptly.

11. Payment and Billing

Users are responsible for payment of all fees associated with their use of Sagely.chat's services. Pricing, billing cycles, and accepted payment methods are detailed on our Pricing page. Failure to make timely payments may result in the suspension or termination of the user's account.

12. Termination

Either party may terminate this agreement for any reason by providing written notice to the other party. Upon termination, the user may request data export, subject to applicable fees and conditions. Sagely.chat reserves the right to terminate accounts for violations of these terms.

13. Warranty and Disclaimer

Sagely.chat provides its services "as is" and makes no warranties, express or implied, regarding the service's fitness for a particular purpose, availability, or performance. Users use the service at their own risk.

14. Indemnification

Users agree to indemnify and hold Sagely.chat harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from their use of the service, including any violation of these terms or infringement of third-party rights.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between the user and Sagely.chat and supersede any prior agreements, whether oral or written.

16. Severability

If any provision of these Terms and Conditions is found to be unenforceable, the remainder of the agreement shall remain in full force and effect.